Eurocode Tuning - APR At Home Flashing Terms & Conditions and Privacy Disclaimer

Please make sure that before you begin your TeamViewer remote session with one of our technicians at Eurocode, that you close out any private windows or sensitive information. We will only need access to the Ross-Tech VCDS application, Team Viewer and the APR DPP Flashing software.

Please open the following applications before beginning your session: 

Ross-Tech VCDS: http://dltemp.ross-tech.com/VCDS/download/L48C3e/VCDS-Release-20.4.1-Installer.exe

Team Viewer Remote Session: https://www.teamviewer.com/en-us/teamviewer-automatic-download/

By requesting and accepting a remote session from a Eurocode Tuning representative to remotely assist you with flashing/tuning your vehicle, you accept responsibility for any changes made to the PC content or system settings. Eurocode Tuning does not assume and is not responsible for any liability for the linking and viewing of any PC content, the operation of the Team Viewer software or system performance.

Eurocode Tuning recommends for your security and privacy that you exit any applications you have open that are displaying content such as personal or confidential information before allowing Eurocode Tuning’s technician to initiate a remote support session. Eurocode Tuning further recommends that you remain seated at your PC throughout the entirety of the remote session.

Eurocode Tuning will call before any session is established and agreed upon. Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. Eurocode Tuning will not be held responsible for any data loss if any occurred during or after a remote session. 

Eurocode Tuning continuously strives to take the utmost care when in use of your computer. However, Eurocode Tuning cannot guarantee that our service will not cause issues with your car's ECU or TCU. We will work with you through this process. Should your ECU stop responding (referred to as "bricking") during the flashing, it is possible it will require the physical removal of your ECU and shipping it to APR for repair. Eurocode Tuning will not aid in any labor cost involved in doing so. If the ECU bricks due to the cable being disconnected by the user, an issue with your internet service, or the battery dying, a shipping fee will be added to your orders prior to shipping out your ECU for repair. Please note this is a rare occurrence and most ECU's are flashed without issues. 

Turbo Disclaimer

Enhancing the performance of a vehicle through hardware or software modifications sold by APR, LLC will increase the stresses and wear placed on the vehicle’s engine, ancillary parts and components and drivetrain.  This in turn may accelerate their normal wear and need for service and replacement and decrease their longevity.  This is true even for versions of software that are lower output because such lower output versions create less stresses than the high output versions but still increase the stresses relative to factory settings.

Additionally, on August 5, 2014, Audi released a Technical Service Bulletin (21E7 UPDATE) stating that on A3 vehicles manufactured during a certain period “the turbocharger may fail causing the MIL to illuminate.” The turbochargers referenced in this bulletin are the same as or similar to those utilized on other vehicles manufactured by the Volkswagen Auto Group (VAG).  The increased stresses placed on the vehicle’s engine, ancillary parts and components and drivetrain by APR, LLC hardware or software (including both low and high output versions) may also exacerbate any inherent design or production flaws in these turbochargers, accelerate their failure and thereby result in other damage.

Neither Eurocode Tuning or APR, LLC makes any claims, promises or guarantees regarding the effects any of its products have on the longevity of the engines, ancillary parts and components or drivetrains of customer vehicles.

The customer understands that installing APR, LLC products on such vehicles could void the manufacturer’s or other third party warranty should the turbocharger or any other part covered by the warranty fail. The customer further understands and agrees that APR, LLC expressly disclaims and shall have no liability for any damages of any kind related to vehicle failures or a manufacturer or third party refusing to honor a warranty.  In furtherance and not in limitation of the foregoing, APR, LLC EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS.

Regarding the aforementioned circumstances, access to APR, LLC software is expressly conditioned upon acceptance of all terms and conditions contained in this agreement. If you accept the foregoing terms and conditions, please indicate your agreement by clicking the link in the form labeled “I agree to the Terms & Conditions”